British rail disruption

It has been announced that Industrial action will cause severe disruption to some parts of the British rail network on many dates over the coming weeks. If your customers plan on traveling on:
26 November, 13-14 and 15-16 of December and 3-4 and 6-7 of January, please check the first and last trains for their itineraries at www.nationalrail.co.uk/industrialaction as limited service will be running on the rail network. These dates are subject to change and could be cancelled but in order to avoid disappointment, please advise them and check before reserving their seats or tickets.

In addition, Holiday Closures and Planned Engineering Closures are also possible, we advise to check in advance on Network Rail: https://www.networkrail.co.uk/

COVID-19 Update

We hope you are safe and staying healthy.

We at ACPRail would like take this opportunity to update you on our current global status.

Following the issuance of the various governmental recommendations and, with the aim of ensuring the health and safety of our staff, families and communities, all ACPRail offices are now operating from home. While a sudden and complete move to a virtual environment does come with a steep learning curve, we are all working together in order to ensure that we maintain the excellent service our customers are accustomed to.

In regards to services, while much of the rail and coach inventory has been substantially reduced and is being modified nearly daily, some services do remain operational. Should you wish to travel, we kindly ask that you verify the country’s latest governmental guidelines on eligibility in order to ensure the journey will be as seamless as possible.

Refunds

While many operators we deal with are advising us that they are extending special refund conditions due to the COVID-19 crisis, others are maintaining their standard refund policies at this time. As a result, each order is being reviewed on a case by case basis, you can contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Our staff is working tirelessly to address all inquiries submitted to our customer service department and we ask for your kind patience and understanding as we are working through the high volume of request in these unusual circumstances.

Norway in a Nutshell News

Due to a change in the reservation system for the Flam Railway from Jan 1 2020, the Norway In a Nutshell product will temporarily become an On-Request booking. We will be working on an update and expect that the product will be available again from the direct booking option from mid-January.

All New BritRail M-Passes

Enjoy any Consecutive BritRail Pass as an M-Pass, download your pass today!

Swiss Flexi Passes

Explore Switzerland with the Swiss Flexi Passes now available on RailNet!

New! Great West Way Discoverer Pass

Travel along the Great West Way from London to Bristol with a 3 or 7 day pass.

Seatrez.com Launch

We've just launched a new site that can help your clients reserve a seat! Direct them to seatrez.com for the latest tool for booking seat reservations.

New! Swiss E-Tickets

Point to point tickets and the consecutive version of the Swiss Travel Pass are now available as e-tickets.

Heathrow Express Tickets Now Available

E-Tickets for this popular route are available again in RailNet.

BritRail

2-Day versions of both the Flexi and Consecutive Pass of the full pass are available.

New! North of England City Experience Pass

Use any 4 days over an 8 day period to see Hull, Leeds, Liverpool, Manchester, Manchester Airport, and Newcastle with this new pass!

New! North of England Rover Pass

Travel Hull, Leeds, Liverpool, Manchester and Manchester Airport with this 4-in-8 day pass!